The opening hours for the Patient Transport Advice Centre (PTAC) is 8:30am to 6:30pm Monday to Friday. The number you call will depend on the area your GP is located.
Bath & North East Somerset: 01278 727425
Gloucestershire: 01278 726968
Swindon: 01278 727401
Wiltshire: 01278 727410
This is the designated patient line, an additional number is provided for staff.
On the day queries
To check on the whereabouts of your transport on the day of travel, or to amend a booking on the day of travel, call E-zec directly on 0300 777 5577.
If you would like to provide us with feedback on our service or make a complaint, please use the below submission form. You can also contact E-zec directly on 0300 777 5577.